PRIVACY & TERMS

  • Privacy Policy – House Kinlands
    Last updated: March, 2026

    House Kinlands respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or use our services.

    Information We Collect
    We may collect personal information that you voluntarily provide when you fill out forms on our website, including your name, email address, phone number, event details, and any additional information you choose to share.

    We may also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, time spent on the site, and referring website. This information is collected through analytics and tracking tools.

    How We Use Your Information
    We use the information we collect to:

    • Respond to inquiries and communicate with you

    • Provide information about events, bookings, and services

    • Process event bookings or purchases

    • Improve our website and services

    • Analyze website traffic and user behavior

    • Send occasional updates related to events or offerings

    We do not sell, rent, or share your personal information with third parties for marketing purposes.

    Third-Party Services
    We may use trusted third-party services to operate our website and business, including:

    • Squarespace (website platform)

    • Google Analytics

    • Google Tag Manager

    • Payment processors such as Stripe or PayPal

    • Email communication platforms

    These third-party services may collect information in accordance with their own privacy policies.

    Cookies
    Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.

    Data Security
    We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

    Your Rights
    You may request access to, correction of, or deletion of your personal information at any time by contacting us.

    Contact
    If you have any questions about this Privacy Policy or how your information is used, please contact us at:

    House Kinlands
    officemanager@thekinlands.com

  • These Terms & Conditions govern the use of the House Kinlands website and services. By using this website, submitting an inquiry, booking an event, or attending an event hosted by House Kinlands, you agree to the following terms.

    Bookings and Payments
    Event bookings are not confirmed until a deposit or full payment has been received and confirmation has been provided by House Kinlands. Payment terms, including deposit amounts and payment deadlines, will be outlined in individual event or venue agreements.

    All payments are non-transferable unless otherwise stated in writing.

    Cancellations and Refunds
    Cancellation policies vary depending on the type of event or booking and will be outlined in your event agreement or event listing. Deposits may be non-refundable. Refunds, if applicable, will be handled according to the terms provided at the time of booking.

    If House Kinlands must cancel an event due to unforeseen circumstances, a refund or transfer to a future event may be offered at our discretion.

    Event Participation
    Guests attending events at House Kinlands assume all responsibility for their personal property and well-being. House Kinlands is not responsible for lost, stolen, or damaged personal items.

    We reserve the right to refuse service or remove any guest from an event or property for unsafe, inappropriate, or disruptive behavior.

    Property Use and Damages
    Clients and guests are responsible for any damage caused to property, furnishings, decor, or installations during their event. Repair or replacement costs may be charged to the booking party.

    Weather and Outdoor Events
    Many events and gatherings are held outdoors. House Kinlands is not responsible for weather conditions. Backup plans, rescheduling, or adjustments may be offered at our discretion depending on the event and availability.

    Photography and Media
    House Kinlands may photograph or document events, gatherings, installations, and guests for use in marketing, social media, and promotional materials. By attending an event at House Kinlands, you grant permission for images to be used unless you request otherwise in writing.

    Website Information
    We strive to ensure that all information on this website is accurate, but we do not guarantee that all descriptions, pricing, or availability are free of errors. House Kinlands reserves the right to correct any errors and update information at any time.

    Limitation of Liability
    House Kinlands shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, attendance at events, or use of our venue.

    Changes to Terms
    We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page.

    Contact
    If you have any questions regarding these Terms & Conditions, please contact: info@thekinlands.com